Tuesday, August 26, 2008

Why Developing Communication Skills are Important

Developing communication skills are important to me as I believe that communication is an integral and essential part of our lives and it comes in many forms. Some of these include the relatively obvious verbal and written aspect of communications - our body language, listening, our tone, facial expressions etc. These are all some aspects of communications and they contribute to the overall essence of effective communications. For example, during a conversation, if one party consistently show a disinterested body posture or facial expression, he or she may be deemed to be bored and not listening or even rude. This may lead to communication breakdowns despite the fact that the person may actually be listening intently. Furthermore, while we may or may not be conscious of it, we are consistently being judged on how we communicate with others. In the above example, we see that the individual may have been judged to be disinterested or rude due to his body language and facial expression which may not be his or her intent. Personally, I feel that this is sometimes an issue for me as I do have an occasional tendency to do or say what I feel most comfortable then. However, this form of unconscious or impulse response may not be an appropriate one and in the process I may have created a misunderstanding with the people around me. Therefore developing communication skills is important as we are often judged upon, on a personal note, on how we communicate with one another and it could also serve to prevent misunderstandings.

Developing communication skills is also important as it is determining in the outcomes of various actions. Our ability to communicate effectively will enable us to put across messages to others with as little distortion as possible. Thus they would be able to understand our intentions better and this can serve to help us achieve our aims. More importantly, effective communications would enable us to move our audiences into believing or taking our point of view and this could be of particular importance for us especially during a presentation or an interview where our communication skills will have a direct impact on the outcome.

Therefore, while the above factors are not the only factors which make developing communication skills important, I believe that these are the ones which I feel are more important to me.

5 comments:

Kah Chun said...

Yeah, facial expression is another form of communication which most people might have neglected it. Bear in mind that facial expressions and body gestures are important forms of non-verbal communication (NVC). Let me give you an example. If a person is looks angry, holding his fist and slam to the table, would you still try to approach him? Obviously, i doubt you will do so right? In this situation, his act gives the signal of his anger and tells the people around, NOT TO DISTURB him for that time being.
Nonetheless, sometimes facial expression and body gestures might serve a wrong signal, which rises misunderstand in communication. This occurs when their behaviours do not tally with the message that they tried to give. Don't you think so?

May said...

hi hi Joo Soon, I agree with you that facial expressions are important channels of non verbal communication. We can express the feelings of fear,happiness,enjoyment,sadness ,anger and other primary human feelings to other people.we can learn both how to express ourselves non-verbally and how to interpret non-verbal behaviour of others. Depending on the situations, NVCs can cause misunderstanding to each other.Therefore, we all people should try to develop our communication skills to become better and better.

See you tomorrow in class. :)

sheenee said...

Maintaining your stand is not a crime, likewise, applying the wrong body language will not get you denounced. A smile can do wonders. Smile genuinely and you can get away with the faux pax! But I do agree on how harsh society can judge a person on his or her social etiquettes and thus the necessity of being alert to the signals that one's body gives out.

NangAye said...

Hi, Joo Soon
Nice to see u too!
Yes, I believe that the body language and the facial expression are quite important in communications. Sometimes, we don’t mean it, but the other party misunderstands our body language and facial expression and interprets the concept wrongly. So we should learn more about NVCs and use them appropriately for a better and an effective communication among us.

grace kim said...

Hi Joo Soon, I like the way you look at communication as having a cause and effect relationship when you wrote, "Developing communication skills is also important as it is determining in the outcomes of various actions." (You need to rephrase the sentence but I get what you mean.)

Regarding body language, I guess being aware of your body language/NVCs is the first step to becoming a more effective communicator!